Your Frequently Asked Questions about NowNow, Answered

by Mar 16, 2022Guides0 comments

Your Frequetly Asked Questions Answered

Are you new to NowNow and you’ve questions? Well, we hope we can answer some of the frequently asked questions about the NowNow App.  

Is NowNow a bank? 

NowNow is not a bank. It is a fintech application with banking services that allow transactions through the use of its mobile app. You can use it t to do everyday banking transaction services like you’d expect from your bank, like Airtop Top Up, Money Transfer, Bill payments and many other services. All you need to do is download the application and create an account.

What is NowNow?

NowNow is an app you download on your phone, meaning we go everywhere with you if you take your phone with you. It is fast, simple and convenient to send and receive money, pay bills, shop online, buy or send data or airtime recharge to anyone in seconds.  You can even send and receive funds from your wallet to an account number and vice-versa.

NowNow app also offers a wide range of money transfers and other services to personal and business customers. Remember, the NowNow app can only be accessed from your phone.  

Is NowNow good?

There are lots of great things about the NowNow App. The App makes life easier to pay and get paid. Getting Payment is Now as Easy as 123 with the consumer app while the App helps you earn income as an Agent. Want to learn more? Click on this blog  How To Become A NowNow Agent in 4 easy steps. 

One of the interesting things about the NowNow App is that you can split bills between friends, pay for bills like insurance, exam vouchers, betting and lots more. You also receive notifications for every transaction so that you can track your expenses.

In addition, money transfers to other businesses, integration with other platforms, instant settlements using QR codes and payment links. If you own a business, take a look at 5 Reasons why your Business needs NowNow.  

Is my money safe with NowNow?

NowNow is licensed by the CBN as a Mobile Money Operator and all funds are insured by the Nigeria Deposit Insurance Corporation (NDIC) which makes all funds transacted on the app safe. 

How do I get a NowNow wallet?

Super easy! Just download the NowNow app on either ios or Android. Sign up in just a few minutes and you’re done.

What documents do I need to open a wallet?

To open an account, all you need are basic information like your phone number, email and date of birth. You can open an account in less than 5 minutes without queues or stress.

How old do I have to be to own a wallet?

To open an account, you must be at least 18 years or older.

How do I fund my NowNow wallet?

You can fund or deposit money into your NowNow account in 3 ways.

Fund your NowNow wallet using your debit card

You can deposit money to your NowNow account by using your bank debit card. But first, you will need to link your bank card to your NowNow account.

Fund your NowNow account using a banking app

You can fund your NowNow wallet by doing a simple money transfer from any mobile app. Here’s how to do it. 

Step 1: Launch the mobile app, 

Step 2: Choose NowNow digital systems from the options,

Step 3: Enter your NowNow account number(the last 10 digits of the number you used to register your OPay account is your account number by default).

Step 4: Enter the amount you want to add to your NowNow wallet

Step 5: Click send. In a few seconds, the money will be in your NowNow wallet. 

Fund your NowNow wallet through a NowNow Agent

Finally, you can fund your NowNow account through any of NowNow Agents near you. Give the agent your cash and your NowNow account will be credited in seconds with the same amount of funds.

Where is NowNow based?

Our headquarters are in Lagos with offices in Port Harcourt and Abuja. Outside Nigeria, we have offices in Dubai, Equatorial Guinea and Angola.

Is using NowNow Free? 

 Using the NowNow mobile app on your phone to transfer to another NowNow account is completely free with no maintenance fees. While transfers to other wallets or bank accounts, a transfer fee is charged. 

Is NowNow contactless?

Yes! NowNow is contactless, and you can use it to make contactless payments using transfers, and QR code to scan and pay. To use the QR code means you can just hold your device pretty close, scan the code and within a few seconds, the transaction is complete. 




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