Pay With Confidence,
Make a statement with your NowNow black card! Pay in-app,
online or in-store with a physical or virtual card. Offers contactless
functionality to suit your lifestyle!
And Deals For You
Enjoy lots of discounts, cashback and gifts with a
NowNow card. Scan the QR code to pay anywhere
NowNow contactless payment is accepted.
Free Card Delivered
To Your Doorstep
Apply for your debit card and we will send it to you, wherever you
are in the country and free cash withdrawal on
any Providus ATM machine nationwide.
100% Card Security
In Your Hands
Block, unblock or control your card spending limit with
a tap. You can also deactivate your card if it is
stolen or compromised- all from the App
Virtual cards are like your physical card that is stored on
your mobile app! Get a free virtual card and shop
online safely without sharing your physical card’s details.
Benefits Of Virtual Cards
Leave Your Wallet At Home
Virtual debit and credit cards are secure, simple to
use, and save you the inconvenience of having to
carry your wallet around.
Use a dedicated virtual card for all your recurring
subscriptions, and easily lock it without losing access
to your main bank card..
Stay In Control
You can instantly lock—and unlock—your virtual card
from your phone at any time
Frequently Asked Questions
Let’s answer some of your questions
How do I request a NowNow debit card?
Request for a debit card on the NOWNOW
How much is the cost of the Card?
Free but with an initial deposit of N1,000 in your account
How long does it take for my card to arrive?
working days in Lagos;5 working days in Airport location and 7 working in non-Airport location.
How do I activate my new card?
Retrieve the 4 digits default PIN from the App and change to your preferred PIN at any Bank’s ATM.
Where can I use my debit card?
You can use the card on any ATM, POS, WEB or online channel
What do I do if I use a wrong PIN 3 times?
Your PIN will reset after 24 hours, then you can use the card again if you remember the PIN.
What If I forget my PIN?
Request for a PIN re-issue via the app or call customercare centre – 07000669669 or chat us up through your NowNow app to login for re-set.
How do I block my debit card?
You can block your debit card on the App
How do I unblock my debit card?
CYou can unblock the card on the App
What do I do if my card is stolen, lost or compromised?
Call our customercare centre – 07000669669 or chat us up through your NowNow app to deactivate the card.
How do I change my transaction limit?
Log on to the App, to modify the existing channels limits
What do I do if I get a failed ATM card transaction?
You can chat with us on the App or call our customercare centre – 07000669669
Are there any fees when making purchases?
No. Purchase amounts are automatically deducted from the wallet account, so there are no fees or interest charges.
When making a purchase, should the cardholder give his or her personal card information to the Merchant?
No. There is no need to present personal information such as PIN to a third party when using your NOWNOW debit card. Authorizing a card transaction with a PIN or OTP should be done by you only.
Is NOWNOW card accepted on all POS terminals?
Yes, the card will work on all POS and ATM machines in Nigeria.
Will NOWNOW MasterCard work internationally?
No, the card will only work locally or within Nigeria..
Can you change the PIN on any of the bank’s ATM?
Yes, card activation can be done at any Bank’s ATM.
What is the cash withdrawal fee on other bank’s ATM?
N35 after the 3rd transaction every month. On Providus bank, ATM withdrawals are free.
How many times can you try your PIN before it is blocked?
Times in a day
What is my spending limit on the Card?
Your limit is tied to your card for KYC 2 and 3 customers while for KYC 1 the card limit is tied to the limit on your account.
What are the required details on your physical or virtual card for web transactions?
Card number, Expiry date and CVV.
Can I cancel my card request?
No! Once a card is requested, it cannot be cancelled
How do I deactivate my card?
Call the customercare centre – 07000669669
What is my card limit on ATM withdrawals?
It is N150 maximum on the KYC 2 and 3.
What is a virtual card?
A card that is used for transactions only on the web or online
Is virtual card free?
How do I get a virtual one?
Once you register on the NowNow app, your virtual card comes by default. Just activate the card on the app. Virtual card only works for web transactions only!
Is there a limit to how much I can spend with my virtual card?
Same as the web lime on physical card for Tier 2 and 3 and account for KYC
After getting my virtual card, how long before it expires?
3 years just like the physical card